The Directorate of Fire & Emergency Services has a Website Monitoring Policy in place and the website is monitored periodically to address and fix the quality and compatibility issues around the following parameters:

Performance: Site download time is optimized for a variety of network 10 connections as well as devices. All-important pages of the website are tested for this.

Functionality: All modules of the website are tested for their functionality. The interactive components of the site such as, feedback forms are working smoothly.

Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors.

Feedback: Feedback from the visitors is the best way to judge a website’s performance and make necessary improvements. A proper mechanism for feedback is in place to carry out the changes and enhancements as suggested by the visitors.