The Directorate of Fire and Emergency Services website does not automatically capture any specific personal information (such as name, phone number or e-mail address) from you, which allows us to identify you personally. If you choose to provide us with your personal information, like names or addresses, when you visit our website, we use it only to fulfill your request for information. To use Live Call Alerts, users must be registered on this website. The information thus collected is used to send sms and emails of events.

We do not sell or share any personally identifiable information volunteered on this site with any third parties (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration or destruction.

We collect certain information about the User, such as Internet Protocol (IP) address, domain name, browser type, operating system, date and time of visit and pages visited. We do not attempt to link these addresses to the identities of individuals visiting our site unless an attempt to damage the site is detected.

Using cookies:
A cookie is a piece of software code that an Internet Web site sends to your browser when you access information on that site. The cookie is stored as a plain text file on your computer or mobile device by a website server and only that server will be able to retrieve or read the contents of that cookie. Cookies let you navigate through pages efficiently because they store your preferences, and generally improve your website experience.
Analytics cookies to anonymously remember your computer or mobile device when you visit our website to track browsing patterns.

Service cookies to help us make our website work efficiently, remember your registration and login details, settings preferences and track the pages you view.

Non-persistent cookies a.k.a. per session cookies. Per Session Cookies serve technical purposes, such as providing seamless navigation through this website. These cookies do not collect personal information about users and are deleted as soon as you leave our website. Cookies do not permanently record data and are not stored on your computer’s hard drive. Cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.

You may additionally note that when you visit sections of the Website where you are asked to log in, or which are customized, you may be required to accept cookies. If you choose to reject cookies with your browser, it is possible that some sections of our website may not function properly.